Innovation in Business Part II

Based on some of the feedback I received after last week’s blog post about innovation I have decided to write a follow-up.

So what exactly is innovation?

Innovation in business is a significant improvement in a product or process that often results in increased efficiency, a new paradigm, and/or an improvement in corporate profits. So what results in innovation? Often when a new process, technology, or technique, is applied to an existing business or product (ie. during the manufacturing process). Another method of innovation is applying a new technology to another industry, thereby giving a boost or competitive edge to a company or product.

One of my regular blog readers (thank you Roy A. Ackerman) supplies a “parochial” definition of innovation. According to Roy, “Innovation involves a change in a process or product that results from study and/or experimentation and bringing it to reality. Changing your business operations from paper entry to computer could have been considered innovative two decades ago; now it’s simply routine. Changing the color of your packaging is not innovation.”

What are some other specific examples of innovation?

Let’s start with Henry Ford, who didn’t so much invent the automobile as he did mass production of it. The assembly line is what made production of an automobile more efficient, and thus more affordable. How? Before the assembly line, cars were made one-at-a-time, by hand. Because of the high number of man hours required to produce a car, the cost for an individual auto was quite expensive. The assembly line, an idea (or innovation) which Ford perfected, allowed for mass production of cars; as a result, each auto took less time to produce and lowered the price point, thus making them affordable to the masses.

Another example is Steinway & Sons pianos. During the 170+ years that the company has been in business, they have been issued over 130 patents based on innovations that have improved the quality of their pianos. Many of these innovations were based on emerging (at the time) engineering and scientific research, including new developments in the understanding of acoustics, which resulted in major shifts forward in the musical arena. As a brand, Steinway & Sons has become synonymous with excellence; they are top-of-the-line, state-of-the-art premium pianos sought-after by most artists.

NASA is a prime example of new technology applied to other industries. Like it or not, the space program has been a major driver in the U.S. economy. How? Because of having to figure out how to do things that had never been done before – not only sending a man into space – (watch Apollo 13), but also how to adapt objects commonly used on earth for use in zero gravity. As a result, a whole slew of new materials came out of the space program. These materials were then applied in other industries to make tennis rackets, and bicycles – all of which led to improvements in these sports. Now that’s innovative!

So how about you?

Do you have any examples of innovation?

What do you to do apply innovation in your business?

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9 Responses to Innovation in Business Part II

  1. Ann says:

    Karen, while I agree with Roy that changing the color of the package is not innovation, it will put a product up a rung in the marketing cycle by creating something “new”. Is new a part of innovation or its product.

    • Karen says:

      Hey Ann,

      Thanks for your comment! I agree with you and that is an old marketing trick – to change the color of a package, or come out with a new flavor (of potato chips or bubble gum, etc,); then the product can be advertised as “new and improved” which draws attention to it (again)!

  2. I was trying to think of the little things that we fail to notice as innovative (or at least they were when they first came out).
    Letting you use a boarding pass on your smartphone. (Too bad, we can’t do the same for our photo ID.)
    Keyless door locks. (Where are those darned things?)
    Hibernation for computers. (Wow, no 42 second startup!)
    Fold down rear seats…

  3. Cathy Miller says:

    Being a writer, I love words. Sometimes words are so overused that their original meaning is watered down or even lost. I love the word innovative, but it is one of those words that got used & abused-like outside the box. 😉

    P.S. Apollo 13 is a great example-your back’s against the wall and they defined innovation in their life-saving solutions!

  4. Bill Gelwick says:

    Ironically enough, the biggest cause of innovation in the 20th century was war. Jet engines, the entire space program, microwave ovens, and the internet (cold war tech, but war none the less) are but a few things we take for granted that only came to be as a result of war driven technology. So much so, The History Channel used to have a series about this called “Tactical to Practical”. Now it’s just a matter of taking these examples, and learning to apply some of it to my own business. I never thought of it this way before. Thank you for spurring thought here Karen.

    • Karen says:

      Thank you Bill! I am very flattered and honored that my post help you remember all these things! I always learn so much from you and your posts that it’s the least I can do to return the favor in a small way.

  5. Good insight and thoughts Karen, I really enjoyed this – it’s good to see that the wisdom of Roy continues to reach across the Internet 😉

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